Since the last patch I have had repeated lock ups pf the client.
I have uninstalled am in the progress of downloading the client as I type (and for some time after I am done typing).
The lock-up always triggers as I open a dialog box, eg, if I hit menu -> costume it probly will work, sometimes it locks up. I have had it happen hitting info on a pet, using about this contact, all situations where the client has to request information from the back end.
Any suggestions on a fix as it is happening more and more often?
I guess I'll post some dxdiag stuff as COH helper is giving an unhandled exception error.
------------------
System Information
------------------
Time of this report: 3/17/2011, 20:48:04
Machine name: PHOENIX_7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Phenom(tm) 9600 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 7678MB RAM
Page File: 5344MB used, 10011MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
-------------
Sound Devices
-------------
Description: Speakers (SoundMAX Integrated Digital HD Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6& REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (USB Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 03:43:54, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6& REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (USB Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 03:43:54, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line In (SoundMAX Integrated Digital HD Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone (SoundMAX Integrated Digital HD Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 77.2 GB
Total Space: 476.9 GB
File System: NTFS
Model: ST350063 0AS SCSI Disk Device
Since the last patch I have had repeated lock ups pf the client.
I have uninstalled am in the progress of downloading the client as I type (and for some time after I am done typing).
The lock-up always triggers as I open a dialog box, eg, if I hit menu -> costume it probly will work, sometimes it locks up. I have had it happen hitting info on a pet, using about this contact, all situations where the client has to request information from the back end.
Any suggestions on a fix as it is happening more and more often?
I guess I'll post some dxdiag stuff as COH helper is giving an unhandled exception error.
------------------
System Information
------------------
Time of this report: 3/17/2011, 20:48:04
Machine name: PHOENIX_7
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Phenom(tm) 9600 Quad-Core Processor (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 7678MB RAM
Page File: 5344MB used, 10011MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1
Display Memory: 4063 MB
Dedicated Memory: 1503 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: SyncMaster 245B/245BW/245BPlus(Digital)
Monitor Model: SyncMaster
Monitor Id: SAM02B6
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6658 (English)
Driver Version: 8.17.12.6658
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/7/2011 20:27:00, 12859496 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-6C69-66281FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x086A10DE
Revision ID: 0x00A1
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1
Display Memory: 4063 MB
Dedicated Memory: 1503 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster P2450H(Digital)
Monitor Model: SyncMaster
Monitor Id: SAM05CC
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6658 (English)
Driver Version: 8.17.12.6658
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/7/2011 20:27:00, 12859496 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-53C0-11CF-6C69-66281FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1080
SubSys ID: 0x086A10DE
Revision ID: 0x00A1
-------------
Sound Devices
-------------
Description: Speakers (SoundMAX Integrated Digital HD Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6& REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (USB Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 03:43:54, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_104381F6& REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (USB Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 03:43:54, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Line In (SoundMAX Integrated Digital HD Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone (SoundMAX Integrated Digital HD Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.6180 (English)
Driver Attributes: Final Retail
Date and Size: 1/4/2011 23:09:41, 420864 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 77.2 GB
Total Space: 476.9 GB
File System: NTFS
Model: ST350063 0AS SCSI Disk Device
Drive: D:
Free Space: 440.7 GB
Total Space: 572.4 GB
File System: NTFS
Model: NVIDIA STRIPE 558.96G
Drive: I:
Model: ELBY CLONEDRIVE SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
Drive: F:
Model: HL-DT-ST BD-RE GGW-H20L SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
--------------
System Devices
--------------
Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_037F&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&6A
Driver: n/a
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_036E&SUBSYS_CB841043&REV_A1\3&241 1E6FE&1&60
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_02FB&SUBSYS_000010DE&REV_A1\3&241 1E6FE&1&20
Driver: n/a
Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_815B1043&REV_00\4&238 684EF&0&5870
Driver: n/a
Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_037F&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&69
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_036D&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&51
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_02FA&SUBSYS_02FA10DE&REV_A2\3&241 1E6FE&1&01
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&241 1E6FE&1&C4
Driver: n/a
Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_037F&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&68
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_036C&SUBSYS_CB841043&REV_A1\3&241 1E6FE&1&50
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_02F9&SUBSYS_02F910DE&REV_A2\3&241 1E6FE&1&04
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&241 1E6FE&1&C3
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0375&SUBSYS_000010DE&REV_A2\3&241 1E6FE&1&B0
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_0369&SUBSYS_CB841043&REV_A1\3&241 1E6FE&1&40
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_02F8&SUBSYS_02F810DE&REV_A2\3&241 1E6FE&1&03
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&241 1E6FE&1&C2
Driver: n/a
Name: NVIDIA nForce 10/100/1000 Mbps Ethernet #2
Device ID: PCI\VEN_10DE&DEV_0373&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&88
Driver: n/a
Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_0368&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&49
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_02F4&SUBSYS_02F410DE&REV_A2\3&241 1E6FE&1&00
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&241 1E6FE&1&C1
Driver: n/a
Name: NVIDIA nForce 10/100/1000 Mbps Ethernet
Device ID: PCI\VEN_10DE&DEV_0373&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&80
Driver: n/a
Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0360&SUBSYS_CB841043&REV_A2\3&241 1E6FE&1&48
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_027F&SUBSYS_027F10DE&REV_A2\3&241 1E6FE&1&06
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&241 1E6FE&1&C0
Driver: n/a
Name: NVIDIA GeForce GTX 580
Device ID: PCI\VEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1\4&2AD 12F4B&0&0020
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0371&SUBSYS_81F61043&REV_A2\3&241 1E6FE&1&71
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_02FF&SUBSYS_02FF10DE&REV_A2\3&241 1E6FE&1&05
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_027E&SUBSYS_027E10DE&REV_A2\3&241 1E6FE&1&07
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E09&SUBSYS_086A10DE&REV_A1\4&2AD 12F4B&0&0120
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_0370&SUBSYS_CB8410DE&REV_A2\3&241 1E6FE&1&70
Driver: n/a
Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_02FE&SUBSYS_02FE10DE&REV_A2\3&241 1E6FE&1&02
Driver: n/a
Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_819F1043&REV_01\4&274 2D9A4&0&00B0
Driver: n/a