NCSoft

I just re-activated my account this morning and had no issue with that however now trying to re-activate the wifes and cannot get in knowing hers is good. I cannot access with mine now either. We also tried opening a new account just to see if could get in and that fails as well. We keep getting "Too many failed log-in attempts".

Is anyone else having issue?

Only asking here as not getting any support responses from NCSoft or in game.

Thanks

First of all, welcome back to the game.

1) They were doing server maintenance on the support/store server the other day which might be part of your problem.

2) In general, sometimes it takes a day or two for any changes to accounts to kick in.

3) It's a weekend, so you won't get much of a response till Monday or Tuesday anyway.

Good luck trying to get back in. There's a lot of new things for the both of you to try out.

Thanks for the response just so odd that I got back in first thing now cannot access at all even with my account that is obviously good.

Ignore this post must be a IP issue as can access with phone when cut out my LAN.

Flush the DNS, that sometimes helps.

1. Windows Start menu > Run > command

or

Windows Start menu > put 'command' in search > choose "command prompt"

2. At the C:> prompt type: ipconfig /flushdns

3. Then RETURN.

4. Close command window.

See if that fixed it.