Program Not Responding

Ive been getting many "Program Not Responding" messages the last few days...what could be the cause?

Now it is saying that the display drivers have failed?

Check out this thread, Common Solutions & Posting Guidelines


Then post the results of these two programs:

• CoH Helper - it will show us basic computer settings and your CoH configuration.
• HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at September 1, 2010 01:39 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: Dell Inc.
System Model: Inspiron 570
BIOS: BIOS Date: 01/25/10 13:49:11 Ver: 08.00.15
Central Processor: AMD Athlon(tm) II X4 630 Processor (4 CPUs), ~2.8GHz
Memory: 6144MB
.Net Memory Report: 4661MB out of 5886MB available
Page File: 10142MB (1629MB currently in use)
C Drive: (SAMSUNG HD103SJ ATA Device) 843521MB out of 944709MB (89%) free
D Drive: (TSSTcorp DVD+-RW TS-H653G ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4200
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9710)
Video Memory: 2940 MB
Driver Version: 8.762.0.0
Driver Date: 8/3/2010 8:54:00 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5977
Driver Date: 11/9/2009 8:14:10 PM

Sound Device Description: Realtek HDMI Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5977
Driver Date: 11/9/2009 8:14:10 PM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 04GJJT
Motherboard Version: A00
BIOS Manufacturer: Dell Inc.
BIOS Name: BIOS Date: 01/25/10 13:49:11 Ver: 08.00.15
BIOS Version: DELL - 20100125
BIOS Release: 20100125000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1169x657 (Using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 8x
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: High


World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: No
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Low quality
Advanced Occlusion Settings: No
Ambient Occlusion: Balanced
Occlusion Strength: Medium
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 0.909
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 160688 bytes/second
Current Game Version: 1850.201007290124.24T2
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 32 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

for some reason hijack isnt working for me

If hijackthis isn't working then there is a chance you've got a virus. Many of them will deliberately block it from starting. It could just be some other glitch but that's the most common reason. Try renaming it to something else and running it. If it works then it's definitely a virus.

Try this:

Download the latest driver for your card from ATI and save it a directory you can easily find (and not some obscure temporary browser directory).

Uninstall your graphics driver. If you can't find the ATI uninstaller, go through Control Panal / Programs and uninstall from there.

Reboot. Your computer will say, "Can't find drivers, want me to look?" Respond 'no' and cancel out of that.

Go to the new driver download you saved in a directory you can easily find and run that.


See if that fixes it.


And run all you anti-virus and spyware checking programs.

Which driver to update?

ATI Radeon™ Video Card Drivers

Motherboard/Integrated Video Drivers