City of Heroes: Live Forum Archive

Black Squares of Doom

Back_Blast

By Back_Blast,
Posted on: 2010-05-11 19:54 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

On every toon, every server, every gfx setting, I get black squares instead of character portraits and costume change slots.



System Information
------------------
Time of this report: 5/11/2010, 21:49:58
Machine name: ROBVIOUSLAPTOP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A505
BIOS: InsydeH2O Version 1.70
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 3964MB RAM
Page File: 2869MB used, 7037MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

 

Posted

Please download and run CoH Helper and paste the output here. That will give us some more useful info to work with.

It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

 

Posted

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at May 11, 2010 23:14 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: TOSHIBA
System Model: Satellite A505
BIOS: InsydeH2O Version 1.70
Central Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB
.Net Memory Report: 2447MB out of 3963MB available
Page File: 7783MB (2122MB currently in use)
C Drive: (WDC WD3200BEVT-26ZCT0) 180361MB out of 293255MB (61%) free
D Drive: (TSSTcorp CDDVDW TS-L633P) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 4 Series Express Chipset Family
Video Memory: 1759 MB
Driver Version: 8.15.10.2082
Driver Date: 2/11/2010 12:56:24 AM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5904
Driver Date: 7/28/2009 10:00:14 PM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5904
Driver Date: 7/28/2009 10:00:14 PM


WMI Information
Motherboard Manufacturer: TOSHIBA
Motherboard Model: (empty)
Motherboard Product: Portable PC
Motherboard Version: Base Board Version
BIOS Manufacturer: INSYDE
BIOS Name: InsydeH2O Version 1.70
BIOS Version: TOSINV - 1
BIOS Release: 20090915000000.000000+000


Registry Information for Current User
Resolution: 1040x690
3D Resolution: 1023x679 (Using renderscale)
Full Screen: No
Maximized: No
Screen Position: 159, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (0)


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 0.000
Music Sound Volume: 0.000

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 691653 bytes/second
Current Game Version: 1800.201003300904.15T4r
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\fonts has 2 files

 

Posted

Ah, Intel graphics. I17 has been a bear for folks with those. Couple things you can try. Run the game in safe mode and see if the issue vanishes. If it does, up your graphics slowly, noting whether the problem returns until you find acceptable settings where the problem is gone. To enable safe mode, in the updater when you get to the TOS screen but before clicking Accept, select the Safe Mode check box. This will force the game to run at minimum graphics.

You can also try the -useTexEnvCombine switch and see if that helps.

1. Right click on your CoH shortcut
2. Click on Properties
3. Click on Shortcut tab at top
4. Go to Target window which should show: "C:\Program Files (x86)\City of Heroes\CohUpdater.exe"
5. After the last " press space once
6. Enter the following code exactly: -useTexEnvCombine
7. Click on Compatibility tab and make sure the Run as Administrator checkbox is selected
8. Click Apply and then Ok

It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.