Yikes that sounds bad!
You're going to have more luck with a technical issue like this in the Technical Issues & Bugs forum.
Be sure to read the guidelines at the top as far as providing enough information for them to be able to help solve your problem.
This forum's more for questions like "What level can I get a cape"? 'n stuff.
When i open up COH and i log in with my account and password, when i try to create a character my screen is all black and i can't see my character's body. Also when i enter paragon city, all my screen is black and i can't see what im doing, i can just see the map and the objective.
Can someone tell me what can i do?
Thanks alot.