Updater problems(Not even loading)

Ok, so i've just downloaded CityofHeroes and i'm on the Free-Trial for now.
I start the game and the updater comes up, it says 'Downloading File Manifest' and then it starts downloading the files needed. Everything's going fine until it stops downloading and goes back to 'Downloading File Manifest'. I wait a while, but nothing happens for like 15 minutes....
I restart the updater and now it's stuck on 'Downloading File Manifest'.
I restarted it once more, but it's still stuck.

Also, the download speed is crazy slow. x___x

BUMP
Whenever i find a good game...it doesn't work
WHYYY!?!?!?

Check out this thread, Common Solutions & Posting Guidelines


Then post the results of these two programs in a new thread in the Tech forum:

• CoH Helper - it will show us basic computer settings and your CoH configuration.
  
• HijackThis - it will show us what's running on your computer concurrently with CoH. Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here.
  

Thank you! <3
Here's the information from the CoH Helper:

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at September 15, 2009 12:58 (+12:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
System Manufacturer: Dell Inc.
System Model: Dell DV051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Central Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 2038MB
.Net Memory Report: 978MB out of 2037MB available
Page File: 3101MB (1226MB currently in use)
C Drive: (SAMSUNG HD160JJ/P ATA Device) 3473MB out of 111192MB (3%) free
D Drive: (SAMSUNG HD160JJ/P ATA Device) 37784MB out of 38130MB (99%) free
E Drive: (HL-DT-ST DVD-ROM GDR8164B ATA Device) zero-size drive
F Drive: (HL-DT-ST DVD+-RW GWA4164B ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Intel(R) 82915G/GV/910GL Express Chipset Family (Microsoft Corporation - XDDM)
Manufacturer / Chip: Intel Corporation / Intel(R) 82915G/GV/910GL Express Chipset
Video Memory: 122.0 MB
Driver Version: 6.14.0010.4656
Driver Date: 11/02/2006 9:39:29 p.m.
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/02/2006 7:36:49 p.m.


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0JC474
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A04
BIOS Version: DELL - 7
BIOS Release: 20060404000000.000000+000

Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No

Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No

Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)

World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown

Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20090311.3T
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found


For the HiJack one:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:09 p.m., on 15/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG Internet Security\groupmanager.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDS UI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Open Me!\Program Files\DNA\btdna.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Netscape\Navigator 9\navigator.exe
C:\Program Files\iTunes\iTunes.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conime.exe
C:\Program Files\City of Heroes\CohUpdater.exe
C:\Windows\System32\mspaint.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.atcomet.com/b/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.7.16.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [snpstd] C:\Windows\vsnpstd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\Windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [GroupManager] C:\Program Files\AVG Internet Security\groupmanager.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDS UI.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Open Me!\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe" /tray
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files\Fiddler2\Fiddler.exe" (file missing)
O9 - Extra 'Tools' menuitem: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files\Fiddler2\Fiddler.exe" (file missing)
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.7.16.dll/206 (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Open Me!\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O13 - Gopher Prefix:
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Program Files\Ares\chatServer.exe (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDS Agent.exe
O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDS Watcher.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxby_device - Lexmark International, Inc. - C:\Windows\system32\lxbycoms.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7937 bytes

Also, i restarted the game and now it's stuck on 'Checking Updater'
-___-....
sorry i took so long.
You still there?

Edit: Now it's back to 'Downloading file manifest' i restarted the game.
ugh this is annoying

LOL wow i suck. Sorry, didn't notice that!
I didn't even notice there was a tech forum o.O

Thanks, <3

np

Hope they can help ya out.
Be patient, most folks are probably in game at this time. It might take a while before you get responses. You might want to take a gander at some of the "common issues" threads over there while you're waiting. Never know, there might be a solution out there already.

Answered on the tech forum.