Weve recently had reports of fraudulent websites and e-mails that attempt to steal your password. We want to alert you to this activity so that you are not taken in by them. You account security is very important to us. We have an article in our PlayNC Knowledge Base with information about how to protect yourself or what to do if you have received such fraudulent correspondence: PlayNC Phishing Scam Alert.
As always, an NCsoft employee will never ask you for your account password and you should never disclose your password to anyone. We wont ever contact you directly to ask for your account information. We will only ask for such information after you contact us for assistance.
If you have any concerns, questions or if we can be of assistance with this, or any other, issue please dont hesitate to contact us. To do so, visit the Contacting PlayNC Support web page and click the Ask a Question link.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
Weve recently had reports of fraudulent websites and e-mails that attempt to steal your password. We want to alert you to this activity so that you are not taken in by them. You account security is very important to us. We have an article in our PlayNC Knowledge Base with information about how to protect yourself or what to do if you have received such fraudulent correspondence: PlayNC Phishing Scam Alert.
As always, an NCsoft employee will never ask you for your account password and you should never disclose your password to anyone. We wont ever contact you directly to ask for your account information. We will only ask for such information after you contact us for assistance.
If you have any concerns, questions or if we can be of assistance with this, or any other, issue please dont hesitate to contact us. To do so, visit the Contacting PlayNC Support web page and click the Ask a Question link.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.