I wanted to discuss with you the latest in our efforts to have the servers in tip top shape for this coming Double XP weekend. As we announced in the 2008 State of the Game, we recently made a considerable re-investment back into the game through upgrading our server hardware. The upgrade process has been completed and the servers are all running smoothly. On Thursday, February 7th, we will have an additional maintenance period (as announced here) to make some additional optimizations in preparation to turn on Double XP on Friday.
For those who havent been around for previous Double XP weekends, these events have great turn out a significant portion of our subscribers turn out to play, and they play for longer periods. The above improvements have been done in part to prepare the servers to handle the expected load. Ideally, we want everyone to be able to log into the server of their choice and have a great time playing the game. However, the servers still do have upper limits. We expect that we can accommodate more players than we have ever before, but if, for example, 10,000 players all decide that Freedom is the place to play, the server simply wouldnt be able to hold them all.
With that in mind, we want to let you know that it may become necessary for us to lock servers should they reach player counts that result in a degradation in performance. We will be watching the servers closely throughout the weekend and if gameplay starts to suffer because of load, we will lock them from additional players logging onto them. We want you to be aware of this; especially those who are planning on playing on the Freedom and Virtue servers. It may not become necessary - and we hope so with the improvements and work done.
Well keep you informed of the situation as the weekend progresses. As always, thanks for your continued support and patronage!
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
Hi everyone,
I wanted to discuss with you the latest in our efforts to have the servers in tip top shape for this coming Double XP weekend. As we announced in the 2008 State of the Game, we recently made a considerable re-investment back into the game through upgrading our server hardware. The upgrade process has been completed and the servers are all running smoothly. On Thursday, February 7th, we will have an additional maintenance period (as announced here) to make some additional optimizations in preparation to turn on Double XP on Friday.
For those who havent been around for previous Double XP weekends, these events have great turn out a significant portion of our subscribers turn out to play, and they play for longer periods. The above improvements have been done in part to prepare the servers to handle the expected load. Ideally, we want everyone to be able to log into the server of their choice and have a great time playing the game. However, the servers still do have upper limits. We expect that we can accommodate more players than we have ever before, but if, for example, 10,000 players all decide that Freedom is the place to play, the server simply wouldnt be able to hold them all.
With that in mind, we want to let you know that it may become necessary for us to lock servers should they reach player counts that result in a degradation in performance. We will be watching the servers closely throughout the weekend and if gameplay starts to suffer because of load, we will lock them from additional players logging onto them. We want you to be aware of this; especially those who are planning on playing on the Freedom and Virtue servers. It may not become necessary - and we hope so with the improvements and work done.
Well keep you informed of the situation as the weekend progresses. As always, thanks for your continued support and patronage!
To discuss this announcement, join us here.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.