We will be performing extended server maintenance on Tuesday, January 29th starting at 6 AM Pacific (9 AM Eastern). Below is the schedule of server availability (all times in Pacific):
6 AM All servers come down
7 AM West Coast Servers should come back online
This means the East Coast Servers will remain offline for the remainder of the maintenance window. The servers that will be down include:
Freedom
Pinnacle
Liberty
Infinity
Victory
Triumph
12 Noon All servers available.
Servers Locked Until End of Maintenance
As maintenance is concluded on each of the above server they will show up green in the server select window. However, you will not be able to proceed past the character select screen, as the server will be locked. When a server is locked, users can expect to see the following message
[ QUOTE ]
Account <name> is not allowed on this server. Reason: This server is currently locked from public access while maintenance is completed.
[/ QUOTE ]
Our apologies for the length of this maintenance. This should conclude the downtime needed for the server improvements.
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
We will be performing extended server maintenance on Tuesday, January 29th starting at 6 AM Pacific (9 AM Eastern). Below is the schedule of server availability (all times in Pacific):
6 AM All servers come down
7 AM West Coast Servers should come back online
This means the East Coast Servers will remain offline for the remainder of the maintenance window. The servers that will be down include:
Freedom
Pinnacle
Liberty
Infinity
Victory
Triumph
12 Noon All servers available.
Servers Locked Until End of Maintenance
As maintenance is concluded on each of the above server they will show up green in the server select window. However, you will not be able to proceed past the character select screen, as the server will be locked. When a server is locked, users can expect to see the following message
[ QUOTE ]
Account <name> is not allowed on this server. Reason: This server is currently locked from public access while maintenance is completed.
[/ QUOTE ]
Our apologies for the length of this maintenance. This should conclude the downtime needed for the server improvements.
To discuss this announcement, join us on the Technical Forums.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.