As we announced in the 2008 State of the Game post, we are in the process of re-investing in City of Heroes through upgrading our server hardware. With the prospect of another Double XP weekend coming and record numbers of players logging in to enjoy the game, we want to have everything in place to support a great play experience! To reach that goal, we've broken up our server maintenance schedule into several downtimes over the next two weeks and split the work across the different servers in an effort to minimize the impact of the work. Here are the details of what is happening this week:
Tuesday, January 22nd West Coast Servers
West Coast Servers will be coming down for maintenance starting at 6 AM Pacific (9 AM Eastern) on Tuesday, January 22nd. This includes:
Champion
Guardian
Justice
Protector
Virtue
We anticipate the downtime will last 2 hours.
Tuesday, January 22nd Training Room
The Training Room Test Servers will be coming down for maintenance starting at 11 AM Pacific (2 PM Eastern) on Tuesday, January 22nd.
We anticipate the downtime will last 2 hours.
Wednesday, January 23rd East Coast Servers
East Coast Servers will be coming down for maintenance starting at 6 AM Pacific (9 AM Eastern) on Wednesday, January 23rd. This includes:
Freedom
Infinity
Liberty
Pinnacle
Triumph
Victory
We anticipate the downtime will last 2 hours.
Thursday, January 24th -West Coast Servers
West Coast Servers will be coming down for maintenance starting at 6 AM Pacific (9 AM Eastern) on Thursday, January 24th. This includes:
Champion
Guardian
Justice
Protector
Virtue
We anticipate the downtime will last 6 hours.
We likely will have some final work done during next week, which we will detail soon. To be clear, our objective is to have the server improvements completed before the end of January. This should allow us sufficient time to let the new stuff settle in before we run the Double XP Event and the Valentines Day Event. We will be announcing the details of those two February events in the near future as well, so stay tuned!
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
As we announced in the 2008 State of the Game post, we are in the process of re-investing in City of Heroes through upgrading our server hardware. With the prospect of another Double XP weekend coming and record numbers of players logging in to enjoy the game, we want to have everything in place to support a great play experience! To reach that goal, we've broken up our server maintenance schedule into several downtimes over the next two weeks and split the work across the different servers in an effort to minimize the impact of the work. Here are the details of what is happening this week:
Tuesday, January 22nd West Coast Servers
West Coast Servers will be coming down for maintenance starting at 6 AM Pacific (9 AM Eastern) on Tuesday, January 22nd. This includes:
Champion
Guardian
Justice
Protector
Virtue
We anticipate the downtime will last 2 hours.
Tuesday, January 22nd Training Room
The Training Room Test Servers will be coming down for maintenance starting at 11 AM Pacific (2 PM Eastern) on Tuesday, January 22nd.
We anticipate the downtime will last 2 hours.
Wednesday, January 23rd East Coast Servers
East Coast Servers will be coming down for maintenance starting at 6 AM Pacific (9 AM Eastern) on Wednesday, January 23rd. This includes:
Freedom
Infinity
Liberty
Pinnacle
Triumph
Victory
We anticipate the downtime will last 2 hours.
Thursday, January 24th -West Coast Servers
West Coast Servers will be coming down for maintenance starting at 6 AM Pacific (9 AM Eastern) on Thursday, January 24th. This includes:
Champion
Guardian
Justice
Protector
Virtue
We anticipate the downtime will last 6 hours.
We likely will have some final work done during next week, which we will detail soon. To be clear, our objective is to have the server improvements completed before the end of January. This should allow us sufficient time to let the new stuff settle in before we run the Double XP Event and the Valentines Day Event. We will be announcing the details of those two February events in the near future as well, so stay tuned!
To discuss this announcement, join us on the Technical Forums.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.