Server Update: Nov. 30 at 1 PM Eastern
Hi everyone,
Our apologies for any confusion regarding the status of the servers this morning. To clarify, the servers did not come down; the maintenance was something not game impacting and we were able to perform the needed operations without bringing the servers offline.
We are always very careful to only take the servers down when absolutely necessary and in this case it just wasn't required to do what we needed to do.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
The US game servers will be coming down for maintenance starting at 1 PM Eastern (10 AM Pacific) on Friday, Nov. 30th. We estimate the servers will be down for at most 2 hours. The downtime is to apply a "behind the scenes" hotfix.
Our apologies for this interruption in service and thanks for your understanding.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.