All west coast servers will be coming down for a quick reset to correct the above problem.
West Coast servers include: Justice, Virtue, Protector, Champion and Guardian.
These servers should be down by 11 AM Pacific / 2 PM Eastern and be right back up shortly thereafter.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
All issues are resolved and all servers are online and available!
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
The City of Heroes / Villains Operations Team is currently working to resolve an issue affecting servers in our West Coast Data Center and the ability for players to log in. This issue can cause servers to appear offline at the server select screen.
West Coast servers include: Justice, Virtue, Protector, Champion and Guardian.
Our thanks for your understanding and patience while we work to resolve this issue.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.