In order to help address confusion as to who does what, we've changed the coloring of names of Official posters on the forums:
Orange Names: are Community Staff, Forum Administrators or Moderators. These are people who work on the forums, collecting or distributing news and information and helping to answer or address questions or issues.
Red Names: are Cryptic Development Team Members. These are people who work directly on the game, whether they are designers, coders, artists or production staff.
EDIT: Unfortunately the color scheme doesn't carry over to the current implementation of the Dev Digest
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
In order to help address confusion as to who does what, we've changed the coloring of names of Official posters on the forums:
Orange Names: are Community Staff, Forum Administrators or Moderators. These are people who work on the forums, collecting or distributing news and information and helping to answer or address questions or issues.
Red Names: are Cryptic Development Team Members. These are people who work directly on the game, whether they are designers, coders, artists or production staff.
EDIT: Unfortunately the color scheme doesn't carry over to the current implementation of the Dev Digest
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.