We are aware that some CoV Strike Forces are not currently awarding badges and that some CoV story arcs are not awarding souvenirs. These issues will be fixed in upcoming patches.
Customer Service has received a large number of inquiries about whether it is possible to award CoV badges and souvenirs retroactively. In the case of the badges, unfortunately, the answer is no. Customer Service is *not* able to grant you these badges for any reason. Petitions about getting the badges will only result in a polite reply that it is not possible to do so. This means that those who have successfully completed a Strike Force prior to a patch (but didn't receive a badge) will have to complete the Strike Force again to obtain the badge.
The souvenirs for CoV story arcs are a separate matter, however. After the fix is rolled out to the live servers, our intention is to award CoV souvenirs retroactively. This will likely happen in stages as the data for the various souvenirs becomes available. Well post more information as we receive it. The awarding of these souvenirs won't be handled on an individual basis by the GMs, but rather via a script that will hit everyone who qualifies all at once.
Hi all,
We are aware that some CoV Strike Forces are not currently awarding badges and that some CoV story arcs are not awarding souvenirs. These issues will be fixed in upcoming patches.
Customer Service has received a large number of inquiries about whether it is possible to award CoV badges and souvenirs retroactively. In the case of the badges, unfortunately, the answer is no. Customer Service is *not* able to grant you these badges for any reason. Petitions about getting the badges will only result in a polite reply that it is not possible to do so. This means that those who have successfully completed a Strike Force prior to a patch (but didn't receive a badge) will have to complete the Strike Force again to obtain the badge.
The souvenirs for CoV story arcs are a separate matter, however. After the fix is rolled out to the live servers, our intention is to award CoV souvenirs retroactively. This will likely happen in stages as the data for the various souvenirs becomes available. Well post more information as we receive it. The awarding of these souvenirs won't be handled on an individual basis by the GMs, but rather via a script that will hit everyone who qualifies all at once.