Support update about CoV Beta Invitations


Alexa

 

Posted

Hi all --

The support group has asked us to follow up about CoV beta invitations.

If you believe you qualify for long-term subscriber beta access to City of Villains and have not yet received an invite, please review the following criteria to ensure that you qualify.

To qualify:

- You must currently have an active City of Heroes account.

- You must have subscribed to City of Heroes for at least 12 months (not necessarily concurrent) by the cutoff date of September 12th, 2005.

- You must be 18 or over.

If you have not received your beta invitation and believe that you meet all of the above criteria, please contact customer support at support@plaync.com

IMPORTANT: If you have already contacted customer support about this issue, please do NOT resubmit a ticket. The group is diligently working through every petition submitted. This is a time consuming process and they will get to your ticket as soon as possible. Resubmitting will only slow down the process and will take time away from other legitimate issues.

Your patience while support processes these requests is greatly appreciated.

Thanks,
Alexa