---System information gathered by
CoH Helper version 0.2.0.2---
DxDiag gathered at June 20, 2010 23:50 (-06:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Dell Inc.
System Model: Studio XPS 8100
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB
.Net Memory Report: 5753MB out of 8151MB available
Page File: 13812MB (2487MB currently in use)
C Drive: (WDC WD1001FALS-00J7B0) 470357MB out of 938828MB (50%) free
I Drive: (ENIRQJM GX6BKDEFSD SCSI CdRom Device) zero-size drive
D Drive: (HL-DT-ST DVD+-RW GH50N) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5700 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68B8)
Video Memory: 4070 MB
Driver Version: 8.741.0.0
Driver Date: 5/27/2010 11:02:04 AM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5953
Driver Date: 10/6/2009 8:51:22 PM
Sound Device Description: ATI HDMI Output (ATI High Definition Audio Device)
Driver File: AtiHdmi.sys
Driver Version: 5.00.7000.0007
Driver Date: 8/23/2009 12:02:30 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5953
Driver Date: 10/6/2009 8:51:22 PM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0T568R
Motherboard Version: A00
BIOS Manufacturer: Dell Inc.
BIOS Name: Default System BIOS
BIOS Version: DELL - 20091209
BIOS Release: 20091209000000.000000+000
Registry Information for Current User
Resolution: 19200x10800
3D Resolution: 19200x10800 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No
Physics Quality: Unknown (31)
Maximum Particles: 500000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Smooth
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (20)
World Texture Level: Very High
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: Unknown
Shadows Enabled: Yes
Shadow Mode: Unknown (2147483647)
Shadow Map Shader: Unknown (2147483647)
Environmental Reflections: Unknonwn (2147483647)
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Unknonwn (2147483647)
Blur: Unknonwn (2147483647)
Ambient Resolution: Unknonwn (2147483647)
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 728915 bytes/second
Current Game Version: 1800.201005212331.2T
Installation Directory: C:\Program Files (x86)\City of Heroes\City of Heroes
Mod files in the Data directory
No modifications found
Hi, have you tried to login via the safe mode? I've had a couple friends experience similar symptoms and that seemed to be a way into game an permanently fixed their issue. No idea why.