Shubbie
-
Posts
616 -
Joined
-
Quote:OKie I will ask two and only two questions.Originally Posted by ClawsandEffect
I don't care if you like it or not, that wasn't what I took issue with. You have every right to dislike anything you want to dislike, reasonable or not.
What I took issue with was your assertion that anyone playing Street Justice is automatically leeching off players with so-called "better" sets. Which is, as I said, a load of crap.
Do you think people playing weak sets leech off people playing strong sets in a team?
Do you think some sets are strong and some are weak?
Thats it. -
Quote:Why I dislike the set is irrelevant in this discussion.Originally Posted by TerraDraconis
Exactly people are missing that nothing about street justice changed from the time it was on the beta server until it was released. The version of Street Justice released live is exactly the same as the version that was on the beta server. /facepalm
Whats the return policy.
Half the posters say No Refunds
Half say call customer service..
This is not good. It doesnt even matter what the policy is, whats bad is no one knows. -
Quote:No I havent yet, I wanted to see where this went first.Originally Posted by Hyperstrike
Nah. He was told that. Several times.
But I do find it funny that answers alternated between
NO REFUNDS
to Call customer service and they will help you
seems to me if nothing else, Paragon has to clear this up BIG TIME!
Because not one person is 100% sure what their current policy is.
If nothing else, of this Im sure. -
Quote:maybe not, but the devs have got to look at the forum occasionally and there are some things here that should be listened to.Originally Posted by Psycho_Sarah
"All At's are not created equal." This is also true for powersets. I'm sorry you don't like it, but you really need to stop comparing it to what SS or Dark or any other melee set gets. They are different for variety. And for moving past why you don't like it, you keep bringing it up.
And remember, Martial Arts only has 1 AoE.
It's been said in the thread, no one on the forums can give a refund. If that is what you want, you need to contact support. I think you realize from all the responses, you aren't getting any help here.
They need to display the stats in a reasonably findable location, not buried in obscurity.
They need a better and clearer policy for dealing with unhappy customers.
Its possible that selling powersets is just a bad idea and they should stick to costumes and other such stuff. -
Stj/Fire and Stj/ea both brutes.
Its not the price that I mind, I happily payed for beam and I am very very happy with the set, even though its supposed to be a single target set. Paired with time on a corruptor, with chronoshift you can spam cutting beam, also disintergrate spread makes a psuedo-aoe. Also it has a very nice nuke.
I dont think beam would be nearly as impressive on a blaster, but on a defender or cor it rocksors socksors.
But StJ you can look at the set, 2 aoe, both tiny, with low target caps.
Its just not impressive.
Dark melee is low aoe, but it makes up for it with some nasty tricks, SS with having one heck of a whopping aoe.
Stj doesnt look or feel like its going to get better..
But as Ive said before, its moved past why I dont like the set, thats not relevant to the issue.
If they are going to have paid for sets, they need a refund policy and not no refunds other than those you can talk out of customer service, thats not a policy thats trouble. -
Quote:I didnt eat it, took one bite, said its nasty and am trying to send it backOriginally Posted by Hyperstrike
To take the McDonalds example and put it in proper context.
You bought a hamburger.
You ate the hamburger.
Now you aren't feeling the love anymore.
So you barf it back onto the wrapper and try to return it.
Eating it would be getting a StJ to 50,
getting to 15 and saying, this stinks, thats a bite.
I did play it on beta, but I dont remember it being this bad, and I cant remember the numbers so I cant say why it feels worse if it wasnt changed. -
Quote:Except many people are saying that if you can convince customer service they will give refunds, now I have to explore that because if they do thats going to create quite a mess.Originally Posted by Hyperstrike
They already have one. It's as clear and concise as is possible in the english language (or any other).
NO REFUNDS.
This would be a really good point if they were a Wal-Mart clone. -
Quote:but its still costing them 45 for 10..Originally Posted by White Hot Flash
You know that there's no way to actually leave the game, now that Freedom is out, right? Your protest has less weight behind it if you can still log in and play as a Premium player. If they're willing to allow players to play for free, somehow I don't think you denying them 3 months of subs is gonna get their attention, especially when you've said you've done it in the past and have proven to them that you'll give them more money in the future.
not a good deal...possibly 90 if force power is any good. -
Quote:Ive brought this upOriginally Posted by Cake
Which is theft, you got what you paid, the Paragon Points. What you use the Paragon Points on is a separate matter.
Companies can not insulate themselves from poor product by just putting a buffer in there
If you went to a burger place and told you, you had to buy a gift card with points on it, then use the gift card to buy a burger.
you would sure as heck expect your money back if you found a rat;s tail in it.
Even though what you actually bought was the gift card and not the burger itself. -
But they do need to come up with a clear and concise refund policy.
Not leave everyone hanging here clueless and chomping at each other lord of flies style.
Also make it easy to understand and read, not bury it 1000 pages deep in a eula.
Also, also Walmart has a no questions refund policy and I do believe they are the biggest retailer worldwide, best buy however sometimes hassles customers, sometimes not. Not nearly as succesful. -
Quote:Ive already dropped that argument.Originally Posted by Texas Justice
Except that they didn't make changes to the set as the OP claims.
Its irrelevant to the discussion.
Why I dislike the set is not important.
Its they need to set a clear policy on refunds, the no refunds unless you call CS and manage to convince someone you deserve a refund, is not a policy.
Its a recipe for confusion.
3 days refund option is fair, even 24 hours is fair.
I am 100% sure I am not the only person unhappy with set.
Again for emphasis, why I dislike the set is not important. -
Quote:I did buy points since I got Beam and Steampunk before this.Originally Posted by RaikenX
...and this. Now...if you actually went and BOUGHT $10 worth of paragon points (800 pts) and THEN purchased Street Justice. Ok...THEN you might have a leg to stand on. Personally...i didn't pay a dime.
IM very satisfied with both purchases.
So yes I actually payed for it. -
Quote:Originally Posted by Texas Justice
I would like to point out that your post that I quoted had nothing to do with whether or not there is any other recourse. Your post was a comment that by law any player in the EU can claim a refund within 7 days. And that was all that your post said. My post was only about that comment in that it pointed out that this was not the place for any player to claim a refund.
You are correct, the EULA that you deride in so many threads states that they do not have to give a refund. But, in the past when Customer Service has been presented with a request for a refund and it is backed by a logical and rational reason for requesting the refund, they have given them.
However, as Lothic pointed out, the forums aren't the place to ask for a refund. There is a place to do that and it is with Customer Service.
Ranting on the forums, especially when you make false statements as the OP did (with regard to it having been changed since it was removed from Beta), doesn't do a thing to get a refund processed.
But I was correct any many people backed me that unless you know of the really rather obscure method of typing in powers in chat,
You can not see what you buy before you buy.
BUt thats all beside the point.
They are going to have to lay down some hard and fast rules about how powersets in the stores will be handled, because right now.
NO ONE KNOWS
No refunds, except maybe with a rational argument to CS, or maybe not, depends on the day, weather, alignment of the stars, whatever .
And your surprised players are confused? -
Quote:Do you honestly think creating a batch of disgruntled players, who act disgruntled and complain on chat and forum really helps there game in any way?Originally Posted by Samuel_Tow
Here. You just said it here.
Also: No, I don't believe Paragon Studios are under any obligation, ethical, moral, legal or religious, to inform players what they are buying. As long as they don't actually LIE about what it is that they are selling - which they aren't - then they can offer whatever they damn please with as much or as little explanation as they please. If people agree to buy these things, then people should be responsible for their own money.
I dont care about law in this case
Does this make sense?
If there wasnt a ban on polls, I would put one out are you satisfied with StJ yay or nay -
Quote:Ive already decided this requires no further action on my part other than to leave the game for a few months because Im bitter about spending money on a poor set, and that paragon did not provide the proper amount of information, its not like there arent a few coming out this holiday season.Originally Posted by SpyralPegacyon
If you feel that strongly, then go ahead. Lawyer up and file a suit. Nobody here's stopping you.
Though I will voice my concerns here for now. -
It really doesnt matter why I dislike it, I come to the conclusion that it is irrelevant.
Also buying points is a silly sheild in this case
That would be like mcdonalds saying you cant buy a hamburger, you have to buy a gift card with points on it, then use that to buy the hamburger.
Therefore negating any obligation from them to actually provide a tasty burger instead of a bad one. Because what you paid for is merely the card, and not the actual burger.
A point system is not insulation from customer dissatisfaction, its merely way to make it feel like you arent spending money. -
Quote:Ive already decided what to do, i will write to customer service if they cant or wont help me, Ill just be suspending my account for 3-6 months till I get bored of a shortly coming out game that might include something with a little Force.Originally Posted by Hyperstrike
Someone is ALWAYS going to be unhappy.
And someone is ALWAYS going to be looking for greener pastures.
NCSoft isn't a bank.
They don't want to have to do more than have you buy points and then debit them from the system. Trading powers in and out with points is an absolute fuster-cluck waiting to happen.
YOU didn't do the due-diligence before buying it.
If you're unhappy with it, go look in the mirror. THAT is the person responsible. Feel free to take out your aggressions on them.
No harm no foul, Ill feel as if I cost them money they would have otherwise gotten, and feel satisfied without any of the fuss. -
You are making a very very big assumption
That I am the only one who bought the set and is unhappy with it.
I NEVER claimed no one is happy with the set, only that some people are unhappy, since I know at least 5 or 6 who are unhappy that means that I being the only one is not the case. Though I cant prove it without a poll, I would assume many more unhappy with the set.
If they are going to sell powersets, they need to account for the fact that some people, might not like it. -
Quote:Personal insults, best you can do... sad.Originally Posted by Clouded
I'm going to start calling you Derp.
Hey Derp,
Did you know that there are other AoE powers in Armor Sets and Patrons? -
Quote:OOh personal insults... how very enlightening.Originally Posted by Venture
Having read your posts for years and having done my fair share of work in retail, I can say without hesitation you are emblematic of the type of customer I would go to great lengths to lose.
-
actually im dropping this discussion as a new thought occured to me.
I can choose, any, every or no reason to dislike a powerset. Anyone can.
If it was a standard free powerset, Id make a bit of fuss like I normally do when I dont think a set performs and then drop it, not play it and never think about it again.
But this is different, because I paid for it, so just dropping it and not playing it is not an option.
There is no good reason why this set should not be properly previewed with numbers, and animations before you actualy buy it, and then further what to do if you do have an unhappy customer.
So Im moving my discussion over to my refund topic on the general discussion board. -
Quote:Actually im not, I just wanted to have the discussion first about what this means.Originally Posted by Electric-Knight
Why are you assuming that customer service wouldn't help you out?
Its about street justice at the moment.
But this needs to be hashed out if they are going to continue to sell powers.
Its not like a costume set.... yeah that loincloth didnt look as good in game as the character creator...
Its not the same
Though honestly I didnt come up with the discussion or argument until I actually hit a powerset I didnt like, so I didnt bring this up for beam rifle. -
Quote:Really, whyOriginally Posted by Thirty-Seven
A customer who is wrong, shouldn't GET a refund.
Does it pay to loose that customer for the cost of a single purchase?
Really
I go into walmart and buy a hair dryer and then return it saying it doesnt have enough power, clerk says the watts is right on the box.
I say I dont like it, doesnt get my hair dry, I want my money back
They will give me my money back even if I was wrong and didnt read the wattage.
The customer is not always right, but a business does need to go a little above and beyond to accede to a customer when it costs them more to fight it.
Its not worth having me be bitter and leave for a few months for the 10 dollars, even if I dont stay gone forever.
Loosing 10 dollars compared to loosing 45 as I go somewhere else for 3 months because Im feeling ripped off.
Im not saying I will leave forever, but I have left for months when I felt ripped off or even longer, I left for the entire period between i6 and i9 because the game was 10 steps past horrid dreg as ED was in but inventions was not. -
Lets say for example
A top set
B good set
C middle set
D poor set
E very poor set
So lets say SS is A, Elec is B, StJ is C, Kinetic melee is D, and Em is E
I expect Paid sets to be B's.
A's gets into pay to win and C's gets mixed in the Bleh.
Im not expecting an A, but it needs to be a B which it isnt.
My issue was with the numbers which I couldnt see
I also dont expect a refund, but I do choose to excercise my right to complain about what I see as a bad performing set that didnt live up to the cost of it.
BEam was a very solid B, maybe a B+ -
Soloing an AV is NOT a general practice of the public.
Soloing +1 x4 is...
Doing TF's is.
also I never said you would kicked from a team from low aoe, just you would be leeching their greater contribution.
Like it or not a weak powerset = leeching.