Quote:
Originally Posted by PsychicKitty
If anyone has an issue with their account....the support will ask for your original game 20 digit codes you used to get into the game.
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I'd like to say my experience has been the same, but it hasn't. I'm still waiting for my main account to be unblocked, which has all the toons I want to play i19 with. The problem with the 20 digit code (which is not all they ask for), is that if you no longer have the CD sleeve or email (because you use your NCSoft login to see that information) then you're in a bad spot. Despite having given all the codes for all the booster packs and other game perks that I still have emails for, giving the original address, giving current credit card info and current address information, I'm still being asked to prove who I am.
I get the feeling NCSoft is under-prepared for doing large group blocks
AND for unblocking them quickly. I've been blocked for 3 days now.
