I got two answers:
Hello,
The issue you are experiencing may be due to the software not working as it was designed. We will be reviewing this ticket as a bug report.
If we are able to reproduce the bug you reported, we will place it on a list of things to be fixed. We will prioritize it based on its impact on the game and players. If we cant reproduce it, we may contact you to get additional information or to provide you with information regarding the game design.
We apologize for any inconvenience or frustration the issue may have caused.
Take care,
GM Roland
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Hello,
Thank you once again for your report. This issue has been recorded as a bug report. The Quality Assurance Team will be evaluating this report to determine a resolution for the issue. Once a fix has been completed and tested, it will be made available in a future patch to the live servers. Please keep in mind that designing and testing bug fixes is an intense process that usually takes several weeks, or even months. We hope you'll understand if you don't see a fix to your issue right away.
Please keep posted to the City of Heroes/City of Villains message boards and website at
http://www.cityofheroes.com or
http://www.cityofvillains.com for any updates to when a fix will be implemented. We apologize again for any inconvenience this issue may have caused.
Regards,
GM Elvis
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Ok, now all we gotta do is wait.