Hello everyone. First I would like to apologize for such a lengthy time in the dark as its been understandably described. I am aware that it seemed as if there were a few instances however there was actually only one really long event that impacted not only my business and my art in a major way, but also my family. I do understand that it is not professional to let private affairs effect business affairs and I also dont expect everyone to understand the full gravity of the situation. Please understand this though. I have been drawing for the past 24 years, 13 of them professionally and this is the only situation that ever made me put my pencil down. To see my reputation drug through the mud and my integrity questioned is something I can assure you wasnt by choice. I do plan on doing everything possible to correct that and to regain the trust and admiration of you all once again.
I would also like to expound upon our recent reboot and the future of MMOART.com. I want you to know this clarification about our former database. What we lost was the email correspondences with most of our clients, including their original orders. What was already saved were the screenshots and website files and other misc. documents that had nothing to do with Outlook. So it's not that we didn't know who is who, it's that if we needed to contact a particular client, we may not know the last conversation we had about their commission and/or what their current email address is. And the reason why we were still able to send out the newsletter mailing earlier is because that is built in a web-based mailing script, not Outlook. We log into it on-line, type in a mass message, and it automatically sends the mailing out to hundreds of email addresses that are registered on there. There's no way we could possibly filter through the hundreds of email addresses that are batched together to figure out who is a client, who is a fan, who is a collabo artist, etc., etc.
As for the actual commission process, you can expect the current pace at which artwork and updates have been released to remain constant. You can expect to see that the lights at MMOART.com will never dim again. I will also be posting updates here, the next will be a Coin chibi and special piece for Mr. Marvellous. If you guys have any questions please dont hesitate.
Humbly at your service,
Jomaro Kindred
MMOART.com
support@mmoart.com