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The only problem with using the /ignore_spammer command I see is the continuous use of nonsensical names used by most spammers, that makes it often impossible to correctly ignore. For the email that has been flooding our accounts specifically could the Dev's please add an in-game email address (per server) that we can forward the emails to (IE Email Petitions; Pinnacle Spammers; Virtue Petitions, etc). The player base can then easily forward the email along to the support team for their review/actions. Or add a button to the current in-game email structure to forward the email as a petition.
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These are the only ways the spam can be effectively countered. Please make it happen.
