Grays

Citizen
  • Posts

    5
  • Joined

  1. Grays

    Unable to load

    GOT IT!

    As a troubleshooting step prior to posting, I had enabled Compatibility Mode for XP SP2 to see if it would work. I completely forgot about it.

    Thanks for the assistance! I'm up and running.

  2. Grays

    Unable to load

    Nope. Tried all that. Restarted in safe mode, deleted drivers. Reinstalled drivers in normal mode. Used TweakCoH to disable all the stuff listed. It's still giving me the same issue.

    I even turned off CrossfireX, still doing it.
  3. Grays

    Unable to load

    You rock. Trying that, will update here in a little while.
  4. Grays

    Unable to load

    ---System information gathered by CoH Helper version 0.1.1.8---

    DxDiag gathered at February 19, 2010 20:35 (-06:00)
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    System Manufacturer: MICRO-STAR INTERANTIONAL CO.,LTD
    System Model: MS-7376
    BIOS: Default System BIOS
    Central Processor: AMD Phenom(tm) 9850 Quad-Core Processor (4 CPUs), ~2.5GHz
    Memory: 4096MB
    .Net Memory Report: 1976MB out of 4095MB available
    Page File: 4930MB (3258MB currently in use)
    C Drive: (WDC WD2000JS-00MHB1 ATA Device) 98984MB out of 190678MB (51%) free
    D Drive: (WDC WD5000AAKS-00A7B0 ATA Device) 46286MB out of 176937MB (26%) free
    E Drive: (WDC WD5000AAKS-00A7B0 ATA Device) zero-size drive
    G Drive: (WDC WD800JD-75MSA3 ATA Device) 59040MB out of 76290MB (77%) free
    J Drive: (Generic External USB Device) 205376MB out of 953866MB (21%) free
    F Drive: (LITE-ON DVDRW SOHW-1633S ATA Device) zero-size drive
    I Drive: (WZG AVOHIF0 SCSI CdRom Device) zero-size drive
    Windows directory location: C:\Windows
    DirectX: DirectX 11
    DirectX Diag version: 6.01.7600.16385 (64-bit version)

    Display Notes: No problems found.

    No problems found.
    Sound Notes: No problems found.

    No problems found.
    Input Notes: No problems found.

    Monitor:
    Monitor's Max Resolution: (blank)
    Video Device Name: ATI Radeon HD 4800 Series
    Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9442)
    Video Memory: 2296 MB
    Driver Version: 8.690.0.0
    Driver Date: 1/1/0001 12:00:00 AM
    Driver Language:

    Monitor:
    Monitor's Max Resolution: (blank)
    Video Device Name: ATI Radeon HD 4800 Series
    Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9442)
    Video Memory: 2296 MB
    Driver Version: 8.690.0.0
    Driver Date: 1/1/0001 12:00:00 AM
    Driver Language:

    Sound Device Description: Headphones (High Definition Audio Device)
    Driver File: HdAudio.sys
    Driver Version: 6.01.7600.16385
    Driver Date: 7/13/2009 6:07:00 PM

    Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Driver File: HdAudio.sys
    Driver Version: 6.01.7600.16385
    Driver Date: 7/13/2009 6:07:00 PM


    WMI Information
    Motherboard Manufacturer: MICRO-STAR INTERANTIONAL CO.,LTD
    Motherboard Model: (empty)
    Motherboard Product: MS-7376
    Motherboard Version: 1.0
    BIOS Manufacturer: American Megatrends Inc.
    BIOS Name: Default System BIOS
    BIOS Version: 031208 - 20080312
    BIOS Release: 20080312000000.000000+000

    Registry Information for Current User
    Resolution: 1024x768
    3D Resolution: 1024x768 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 60Hz
    Vertical Sync Enabled: Yes

    Physics Quality: Medium
    Maximum Particles: 50000
    Max Particle Fill? 10.000
    Physics Card Enabled: No

    Anti-aliasing: None
    Anisotropic Filtering: 4x
    Texture LOD Bias: Smooth
    Water Effects: High Quality
    Bloom: 1.000 (turned on)
    Depth of Field Enabled: Yes
    Desaturation Effects (Sepia) Enabled: Yes
    Shader Detail: Low (with world bumpmaps)

    World Texture Level: Very High
    Character Texture Level: Very High
    World Detail Level (Vis_Scale): 1.000
    Entity Detail Level: 1.000
    Shadows Enabled: Yes
    Gamma Correction: 1.000
    Geometry Buffers (VBOs) Enabled: Yes
    Suppression of Extra Player FX Enabled: No
    Suppression of FX When Camera Close Enabled: No
    Close Suppression Range: 3.000
    Show Advertisements: Yes

    Audio Mode: Performance
    3D Audio: No
    FX Sound Volume: 1.000
    Music Sound Volume: 0.600

    Show Advanced Graphics Options: No
    Overall Graphics Quality: 0.600
    Reverse Mouse Buttons: No
    Save Login Username: Yes
    Transfer Rate: Unknown bytes/second
    Current Game Version: 1600.20091102.9T4
    Installation Directory: C:\Program Files (x86)\City of Heroes

    Mod files in the Data directory
    No modifications found


    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 8:39:57 PM, on 2/19/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    D:\Program Files (x86)\Ventrilo\Ventrilo.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    D:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    D:\Sc201.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Program Files (x86)\Combined Community Codec Pack\MPC\mpc-hc.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Program Files (x86)\Firaxis Games\Sid Meier's Civilization 4\Warlords\Civ4Warlords.exe
    C:\Users\Admin\AppData\Local\Google\Chrome\Applica tion\chrome.exe
    C:\Users\Admin\AppData\Local\Google\Update\1.2.183 .13\GoogleCrashHandler.exe
    C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe"
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Admin\AppData\Local\Google\Update\Google Update.exe" /c
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
    O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\SysWOW64\bgsvcgen.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 7037 bytes



    Note that I've got a lot of stuff up atm, normally when attempting to run CoH I don't.
  5. Grays

    Unable to load

    I have a trial client. I'm using Windows 7.

    When I first load up the game (Updater first, then main game), it takes forever to load up, and as I'm watching the process in task manager, puts about a gig worth of stuff into ram. I can then log in and go to my server, as well as see the characters I've created and make new characters if I want to.

    However, upon wanting to enter the game, it won't load. It will sit on the loading screen for about 5-10 minutes, and the loading bar will inch along about half an inch during that time, before it finally kicks me back to the login screen.

    My drivers are updated. I turned my firewall off. I turned my antivirus off. I turned UAC off. I do not have viruses. Every other game I have on my computer plays just fine. I uninstalled completely and reinstalled completely. I ran the updater's file check tool and verified that all the files are fine. What else is going on here?