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Posts
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Joined
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Yes, I entered a bug report and also a support ticket about this. I did those before starting this thread in fact.
However, the repro steps are problematic. To give them, I'd have to give my password. I think that this might be a bad idea. I was waiting for them to say whether or not I should.
I tried to (and failed to) make a support account, so I am not sure how to follow up on the support ticket. The email that was supposed to create my support account never arrived, and I did check that my email is set correctly in my plaync master account also. So at that point I was not sure what else I could do.
This is not the sort of bug you can make a simple repro for. It may be that only certain combinations of username and password have the erroneous mutliple acceptable codes. I'd have to be employed there and able to make a bunch of different usernames and passwords and try them out, preferably scripted. If I try doing that as a user it is a huge security issue! i don't think I should.
Basically this is something important that should be a priority to fix but not something a player can give that much help with. -
It sounds like this is a persistent long time bug. And that no one wants to respond about it. Sweeping it under the rug is not going to help
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Fitzsimmons, my password is not abnormally long. No longer than your 10 character one. Now your situation where you can add an 11th character and it still lets you login is a problem similar to mine - is that the case with any program in your OS or is it specific to CoH?
Tempstra, your problem might be your capslock key. I'm more worried about a wrong password that always works, than I would be about a correct one occasionally failing... -
Sharker - you may be on to something with this also being able to happen with a change in the login name rather than the password.
But, I have made sure it is on the server, not my computer.
Here's how:
Using the same alternate password that I found by accident, I was able to login to my account from a relative's computer (who also plays CoH so they had it installed). And I was even able to login using either the real or alternate passwords to the message boards now that it uses the same password setup.
So it is not anything on my system causing this. It is a server side issue.
If Sharker was able to mistype a login name and get the same result, that might be important.. or maybe not. I can't tell from here. I just hope the devs/community people look into this. -
I have found a bug that may indicate something's wrong with the function used to check passwords. In other words I have found that I can login to my account with an inaccurate password under some circumstances. I don't think I should give details here but want to bring it to dev's attention. I have sent a private message to niviene about the details.
So why this thread? want to see if anyone else has noticed similar issues? Ever mistype your password and be let to login anyway?