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You make a couple of points here...but it's not about paying attention. The OP apparantley just walked in and bought the product, with no-one to tell him he wouldn't be able to access it until launch. That's a flaw in the retailer. If it's about providing customers that kind of courtesy, then there needs to be that information A) In a big poster practically on top of the product B) A sales rep type guy (or even just the electronic section guy) there to tell anyone who even shows moderate interest in the game that information or C) Something posted at all the registers. The release date being good or not is entirely up to debate, however
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Stores shouldn't have to walk up to every customer and police everything they buy and have to tell them everything....the large customer base would make that rather hard....but customers should ask questions if unsure. And, is this a big title that stores would have stuff plastered everywhere about it...no...I never see stuff plastered about MMORPGs. The information was available on the games website, the pre-order box had information...Customers need to research their purchases...I am not a child and I should be able to make informed decisions...and I feel that allot of people are capable of doing that...Hope its true....
Well, I am going to leave this post with a quote from
The Hitchhiker's Guide To The Galaxy
"
Vogon Captain: People of Earth your attention please. This is Prostectic Vogon Jeltz of the Galactic Hyperspace Planet Council. As you no doubt will be aware, the plans for the development of the outlying regions of the western spiral arm of the galaxy require the building of a hyperspace express route through your star system and, regrettably, your planet is one of those scheduled for demolition. The process will take slightly less than two of your Earth minutes thank you very much.
Crowd roars
Vogon captain: Theres no point in acting all surprised about it. All the planning charts and demolition orders have been on display at your local planning department in Alpha Centauri for 50 of your Earth years so youve had plenty of time to lodge any formal complaints and its far too late to start making a fuss about it now.
Crowd roars louder.
Vogon captain: What do you mean youve never been to Alpha Centauri? Oh for heaven sake mankind its only 4 light years away you know.! Im sorry but if you cant be bothered to take an interest in local affairs thats your own regard. Energize the demolition beams! God I dont know
apathetic bloody planet, Ive no sympathy at all
Earth is destroyed "